FAQ – MarkedWare

MarkedWare offers a wide range of sustainable and disposable packaging solutions including cups, bowls, lids, wraps, kraft bags, takeout containers, and more. All products are available in both customized and plain options.
Yes! We offer full branding services to customize your packaging with your logo, colors, and design. Our team will work with you to create packaging that perfectly represents your brand.
Absolutely! All our products are made from sustainable materials including paper, kraft, and eco-friendly plastics. We're committed to providing environmentally responsible packaging solutions.
Our containers are made from high-quality paper, kraft paper, and food-safe plastics. All materials meet industry standards for food safety and sustainability.
Yes, we can provide samples of our products so you can evaluate quality and fit before placing a bulk order. Contact our team to request samples.

Minimum order quantities vary by product type. For customized products, minimums typically start at 1,000 units. Plain stock items may have lower minimums. Contact us for specific product MOQs.
Simply contact our sales team with your product requirements, quantities, and customization needs. We'll provide a detailed quote within 24-48 hours.
Yes! We offer competitive pricing for bulk orders, with discounts increasing based on order volume. The more you order, the better the price per unit.
We accept major credit cards, wire transfers, and ACH payments. Payment terms for established accounts may be available upon approval.
Absolutely! We offer bulk stock management services for recurring orders. We can set up a schedule that ensures you always have inventory when you need it.

Lead times vary depending on order size and customization requirements. Plain stock items typically ship within 5-7 business days. Custom orders generally take 2-4 weeks. We'll provide exact timelines with your quote.
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by destination. Contact us for international shipping quotes.
Shipping costs are based on order weight, dimensions, and destination. We work with multiple carriers to provide the most cost-effective shipping options for your order.
Yes! Once your order ships, you'll receive tracking information via email. You can monitor your shipment's progress in real-time.
Yes, expedited shipping options are available for an additional fee. Contact us to discuss rush order possibilities and associated costs.
We take great care in packaging, but if your order arrives damaged, please contact us within 48 hours with photos. We'll arrange for replacement or refund as appropriate.

We accept AI, EPS, PDF, and high-resolution PNG files. Vector files are preferred for the best print quality. Our design team can also help convert other formats.
Yes! Our professional design team can create custom artwork for your packaging. We'll work with you to develop designs that perfectly represent your brand identity.
Color options vary by product and printing method. Most products support 1-4 color printing. Full-color printing is available for select items. We'll advise on the best option for your design.
Absolutely! We provide digital proofs for all custom orders. You'll have the opportunity to review and approve the design before we begin production.
Yes, you can modify your design for future orders. We keep your artwork on file, making it easy to make updates or create seasonal variations.

Our stock management service helps you maintain optimal inventory levels. We store your products and ship them on your schedule, ensuring you never run out while avoiding excess inventory costs.
Stock management fees vary based on storage volume and duration. Contact our team for a customized quote based on your specific needs.
Simply contact us with your release request. We can ship your stored inventory on-demand or set up automatic releases based on your schedule.
Yes! We can split shipments and send your inventory to multiple locations. This is perfect for businesses with multiple stores or distribution centers.
Storage duration is flexible and based on your needs. We can accommodate both short-term and long-term storage arrangements.

You can reach our customer support team via email, phone, or live chat. We're available Monday-Friday, 9 AM - 6 PM CST. Contact information is available on our Contact page.
We accept returns on defective or damaged products within 30 days of delivery. Custom-printed items are non-returnable unless there's a manufacturing defect. Please contact us to initiate a return.
Orders can be modified or cancelled within 24 hours of placement. Once production begins, changes may not be possible. Contact us immediately if you need to make changes.
Yes! Our product specialists can help you choose the right packaging for your needs. We'll consider your product type, volume requirements, and budget to recommend the best solutions.
If you receive incorrect items, please contact us within 48 hours with your order number and photos. We'll arrange for the correct items to be shipped at no additional cost.

Frequently Asked Questions